Publishing errors
Publishing errors may occur when creating profiles manually in the user Interface. It is important to identify any such publishing error during/after a CSV Upload. A list of all errors is shown including a hyperlink, which leads directly to the erroneous profile.
There are 2 tabs in the Publishing errors section. One for Traveller profiles with errors and one for Company for those companies with errors.
Overview
Description
Field | Description |
|---|---|
Company | List of all companies with a publishing (synchronization) error including the related system (i.e. Travelport+) and error message (i.e. UNABLE TO PROCESS) |
Travellers | List of all travellers with a publishing (synchronization) error including the related system and error message (Server error). |
Note: These error messages are received from the specific interface that Faces is attempting to send a profile. Therefore at times, it can be unclear as to the actual issue.
We have listed some common message errors in our Troubleshooting & FAQ section.